Privacy Policy

Effective Date: February 13, 2026
Last Updated: February 13, 2026

1. Introduction

Welcome to Romocore ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and business information. As a global OEM/ODM manufacturing partner for artists and IP owners, we understand that trust is the foundation of our partnership.

This Privacy Policy explains how Romocore collects, uses, discloses, and safeguards your information when you visit our website [www.romocore.com] (the "Site") or engage with our B2B manufacturing services.

By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

To provide high-end manufacturing and AIGC design services, we collect information that helps us verify your business identity and process your custom orders.

A. Personal & Business Information

  • Contact Details: Name, email address, phone number, and job title.

  • Business Details: Company name, business registration number, VAT/Tax ID, and website URL.

  • Shipping & Billing: Billing address, shipping address, and payment information (processed via secure third-party gateways).

B. Creative Assets & Intellectual Property (IP)

  • Design Files: 2D sketches, 3D models, character sheets, and vector files uploaded for quoting or production.

  • Project Specifications: Material requirements, target audience data, and launch timelines.

  • Note: We treat all Creative Assets as highly confidential Business Information, distinct from general personal data.

C. Technical Usage Data

  • Device Information: IP address, browser type, operating system, and access times.

  • Cookies: Data collected via cookies to improve site performance and remember your language/region preferences.

3. How We Use Your Information

We use the collected data strictly for business purposes:

  • Order Fulfillment: To process quotes, samples, mass production, and global logistics.

  • AIGC Design Iteration: To utilizing our AI tools to generate 3D renderings or optimize patterns based specifically on your requests.

  • Communication: To send order updates, production photos, and shipping tracking numbers.

  • Legal Compliance: To comply with export/import regulations and tax obligations in China, the USA, and other jurisdictions.

  • Marketing (Optional): To send newsletters regarding manufacturing trends or material updates (only if you have opted in).

4. AIGC & Data Integrity

Romocore is a pioneer in AIGC-powered manufacturing. regarding your data and AI:

  • Private Training: Any proprietary IP or character designs you submit are used solely for the purpose of your specific project. We do not use your confidential design files to train public AI models.

  • Data Isolation: Your creative assets are stored in isolated project folders, accessible only to the design and engineering teams assigned to your account.

5. Sharing of Information

We do not sell, trade, or rent your personal or business information to third parties. We only share information in the following limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., FedEx/DHL for shipping, Stripe/PayPal for payments), so long as those parties agree to keep this information confidential.

  • Legal Requirements: When required by law, court order, or government regulation to protect the rights, property, or safety of Romocore, our clients, or others.

6. Intellectual Property (IP) Protection

We recognize that for B2B buyers and artists, IP is your most valuable asset.

  • Non-Disclosure: Romocore adheres to strict confidentiality standards. We are happy to sign a Non-Disclosure Agreement (NDA) prior to receiving sensitive design files.

  • Ownership: You retain full ownership of all IP, designs, and molds created for your custom projects. Romocore claims no ownership over client-submitted works.

7. Data Security

We implement enterprise-grade security measures to maintain the safety of your personal information:

  • SSL Encryption: All sensitive data transmitted between your browser and our server is encrypted via Secure Socket Layer (SSL) technology.

  • Access Control: Access to client databases and design files is restricted to authorized personnel only.

  • Server Security: Our servers are protected by advanced firewalls and regular security audits.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • The Right to Access: You have the right to request copies of your personal data.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The Right to Deletion (Right to be Forgotten): You may request that we delete your personal data, subject to certain exceptions (e.g., data required for tax records).

  • GDPR (Europe) & CCPA (California) Compliance: We are committed to complying with these regulations. If you wish to exercise any of these rights, please contact us.

9. Cookies Policy

We use cookies to enhance your experience.

  • Essential Cookies: Necessary for the website to function (e.g., login status).

  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).

  • You can choose to disable cookies through your individual browser options, though this may affect site functionality.

10. Third-Party Links

Our website may contain links to other websites (e.g., LinkedIn, Instagram). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of each website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights or request an NDA, please contact our Data Compliance Team:

  • Email: norashengromocore@gmail.com

  • Phone/WhatsApp: +86 195 2138 4953

  • Address: B1, 2F, Yungu Park, No. 1008 Dengcai Street, Sandun Town, Xihu District, Hangzhou, Zhejiang, China.